Introduction to Industry: Help Desk Technician

Goodwill of the Olympics and Rainier Region
The Help Desk Tech Skills Training Program provides approximately twelve (12) hours of classroom instruction and hands-on training each week for ten (10) weeks. Classes are small, allowing for hands-on support in the classroom, and to qualify, students must be at least 18 years of age. This course prepares the participants for entry-level jobs in the tech industry as help desk technicians or IT technicians. Participants will be introduced to the prevailing computer functions along with the how to of managing and maintaining a laptop and a desktop. This Help Desk Tech course will also touch on the concept of System applications and software applications. Because the need to train people with tangible skills is critical this course is centered on a strong built-in series of lab sessions. Participants will be attending two lab sessions per week.

Financial information

Total tuition

$2,500.00

Total required fees

$0.00

Books and supplies

$0.00

Locations

Tacoma, Longview Work Opportunity Center - Longview

Instructional methods

In-person Primary Location, In-Person Variable Sites

Is this program offered on evenings and weekends?

No

Program details

10 Weeks

Length of training

No Award

Award type

N/A

Credits

120

Clock Hours (Total)

Additional details

Award name

Education Prerequisites

None

Prerequisite courses and other requirements

Must be 18 years of age or older, must demonstrate how the training can improve their career goals, be job seeking and able to demonstrate intermediate digital skills.

Is this program approved to train veterans?

No

Program languages

English

Certification/license obtained as part of training program

Certification/license test preparation provided

A large component of the class is designed to prepare students for the CompTIA Help Desk Tech+ certification.

Employment performance results

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Top industries for graduates

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Student characteristics

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.