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Home Learn National Restaurant Association
START Certified Guestroom Attendant (CGA) Course and Exam
National Restaurant Association

START Certified Guestroom Attendant (CGA) Course and Exam

National Restaurant Association
Guestroom attendants uphold the highest standards of cleanliness throughout the property. The Certified Guestroom Attendant (CGA) certification recognizes your exceptional cleaning skills and response to guests' needs. The CGA certification is supported by the Skills, Tasks and Results Training (START) for Guestroom Attendant. The online program offers general hospitality knowledge and soft skills training needed in the hospitality industry. Also provided are concise instructions for training new or prospective employees on how to perform 19 key tasks correctly. These include: Defining common room status codes. Demonstrating how to use cleaning supplies and chemicals correctly and safely. Understanding safety and security issues for housekeepers. Discussing ways to organize carts and work areas for maximum efficiency. The online program includes: Six-month online access to START program from date of purchase. Access to online certification exam. Successful candidates who complete the START program and pass the 30 multiple-choice question exam with a score of 70 percent or higher will achieve certification.
Visit the program website David R Faro Senior Manager of Workforce Development (360) 890-9258 ext. dfaro@restaurant.org

Financial information

Total tuition

$60.00

Total required fees

$0.00

Books and supplies

$60.00

Locations

Olympia , Online

Instructional methods

Online, E-learning, or Distance Learning

Is this program offered on evenings and weekends?

No

Program details

3 Days

Length of training

Certificate

Award type

N/A

Credits

20

Clock Hours (Total)

Additional details

Award name

Certificate

Education Prerequisites

No Selection

Prerequisite courses and other requirements

Is this program approved to train veterans?

Yes

Program languages

English

Certification/license obtained as part of training program

START Certified Guestroom Attendant (CGA)

Certification/license test preparation provided

Employment performance results

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

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Top industries for graduates

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Student characteristics

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.