Hospitality and Tourism Management, Housing Shelter Facility Operations

Highline College ETPL
This is a certificate in institutional housekeeping, engineering, maintenance, security, and janitorial services in housing and homeless services, as well as commercial settings such as hotels, resorts, retail centers, residential apartment buildings, and other operations. Individuals completing this coursework will understand foundational concepts related to human services, preventive maintenance and security operations, the provision of safe and positive living environments, terminology, and operational best practices. Learners completing this certificate will be prepared for employment in supportive housing properties and residences, shelters, and a variety of commercial lodging establishments. Learners completing this selection of coursework will be empathetic critical thinkers, comprehend the importance of low barrier and harm reduction housing programs as well as the lodging industry's current role in providing such housing, and be prepared to welcome guests who have experienced differing levels of trauma. Learners will excel in the performance of culturally responsive customer service responsibilities, hospitality using trauma informed care practices, hard skills related to maintenance / engineering or institutional housekeeping, and best practices to collaboratively provide safe, dignified services to meet the unique needs of each guest.

Financial information

Total tuition

$2,424.21

Total required fees

$200.00

Books and supplies

$200.00

Locations

Des Moines

Instructional methods

In-person Primary Location

Is this program offered on evenings and weekends?

No

Program details

6 Months

Length of training

Certificate

Award type

19

Credits

209

Clock Hours (Total)

Additional details

Award name

Certificate

Education Prerequisites

No Selection

Prerequisite courses and other requirements

Is this program approved to train veterans?

Yes

Program languages

English

Certification/license obtained as part of training program

Certification/license test preparation provided

Employment performance results

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Top industries for graduates

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Student characteristics

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.