Help Desk Analyst: Tier 1 Support Specialist

Edmonds College ETPL
This online course will train you for a challenging, rewarding career in technical support. It will teach you to focus on the business needs of the customer, establish credibility, and provide excellent customer service and support!
Visit the program website Advanced Manufacturing Skills Center amsc@edmonds.edu

Financial information

Total tuition

$1,645.00

Total required fees

$0.00

Books and supplies

$0.00

Locations

Advanced Manufacturing Skills Center (AMSC), Online

Instructional methods

Hybrid or Blended Program

Program details

6 Months

Length of training

Certificate

Award type

0

Credits

120

Clock Hours (Total)

Additional details

Award name

Certificate of Completion through Ed2Go/Cengage Learning

Prerequisites

No Selection

Prerequisite courses

No

Other prerequisites

N/A

Program languages

English

Certification/license obtained as part of training program

N/A

Certification/license test preparation provided

N/A

Employment performance results

Program type

Network and System Administration/Administrator

Completion rate

0%

Employment rate

0%

Typical (median) hourly earnings

$0.00

Typical (median) annual earnings

$0.00

Top industries for graduates

Program type

Network and System Administration/Administrator

Student characteristics

Enrollment
Number of students completing the program
0
Completion rate
0%
Average number of students who completed each year
0
Gender
Male
0%
Female
0%
Race
American Indian or Alaska Native
0%
Asian
0%
Black or African American
0%
Hispanic
0%
Native Hawaiian or Other Pacific Islander
0%
White
0%
Multi-racial
0%
Other
0%
Age
Under 20
0%
20 to 29
0%
30 to 39
0%
40 to 49
0%
50 and over
0%
Prior education
No high school diploma/GED
0%
High school diploma/GED, but no college experience
0%
Some college experience, but no degree
0%
Certificate or AA
0%
BA or higher
0%