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Tacoma Community College

Help Desk

Tacoma Community College ETPL
Designed to prepare students to perform fundamental PC support tasks and to hold entry-level jobs as help desk technicians. Students are encouraged to get the A+ certification exam upon certificate completion.
Visit the program website Sergio Hernandez (253) 460-4362 shernandez@tacomacc.edu

Financial information

Total tuition

$2,507.24

Total required fees

$318.63

Books and supplies

$500.00

Locations

Tacoma, Online

Instructional methods

Online, E-learning, or Distance Learning

Program details

6 Months

Length of training

Certificate

Award type

19

Credits

209

Clock Hours (Total)

Additional details

Award name

Certificate

Prerequisites

No Selection

Prerequisite courses

No

Other prerequisites

With a "C" or better: assessment above or completion of MATH 75, assessment at college-level English or completion of ENGL 95, assessment at college-level reading or completion of READ 95, and completion of CU 100 and CU 101 (or instructor permission).

Program languages

English

Certification/license obtained as part of training program

N/A

Certification/license test preparation provided

N/A

Employment performance results

Program type

Computer Support Specialist

Completion rate

71%

Employment rate

0%

Typical (median) hourly earnings

$31.55

Typical (median) annual earnings

$0.00
View statewide earnings and employment trends for related jobs ›

Top industries for graduates

Program type

Computer Support Specialist

Student characteristics

Enrollment
Number of students completing the program
10
Completion rate
71%
Average number of students who completed each year
3
Gender
Male
75%
Female
25%
Race
American Indian or Alaska Native
0%
Asian
14%
Black or African American
21%
Hispanic
36%
Native Hawaiian or Other Pacific Islander
0%
White
21%
Multi-racial
7%
Other
0%
Age
Under 20
0%
20 to 29
29%
30 to 39
57%
40 to 49
7%
50 and over
7%
Prior education
No high school diploma/GED
0%
High school diploma/GED, but no college experience
67%
Some college experience, but no degree
33%
Certificate or AA
0%
BA or higher
0%