• Get Help
Career Bridge Logo
Home Learn Tacoma Community College
Help Desk
Tacoma Community College

Help Desk

Tacoma Community College ETPL
Designed to prepare students to perform fundamental PC support tasks and to hold entry-level jobs as help desk technicians. Students are encouraged to get the A+ certification exam upon certificate completion.
Visit the program website Sergio Hernandez (253) 460-4362 shernandez@tacomacc.edu

Financial information

Total tuition

$2,507.24

Total required fees

$318.63

Books and supplies

$500.00

Locations

Tacoma, Online

Instructional methods

Online, E-learning, or Distance Learning

Is this program offered on evenings and weekends?

No

Program details

6 Months

Length of training

Certificate

Award type

19

Credits

209

Clock Hours (Total)

Additional details

Award name

Certificate

Education Prerequisites

No Selection

Prerequisite courses and other requirements

With a "C" or better: assessment above or completion of MATH 75, assessment at college-level English or completion of ENGL 95, assessment at college-level reading or completion of READ 95, and completion of CU 100 and CU 101 (or instructor permission).

Is this program approved to train veterans?

Yes

Program languages

English

Certification/license obtained as part of training program

N/A

Certification/license test preparation provided

N/A

Employment performance results

Program type

Computer Support Specialist

Completion rate

71%

Employment rate

0%

Typical (median) hourly earnings

$31.55

Typical (median) annual earnings

$0.00

Top industries for graduates

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Student characteristics

Enrollment
Number of students completing the program
10
Completion rate
71%
Average number of students who completed each year
3
Gender
Male
75%
Female
25%
Race
American Indian or Alaska Native
0%
Asian
14%
Black or African American
21%
Hispanic
36%
Native Hawaiian or Other Pacific Islander
0%
White
21%
Multi-racial
7%
Other
0%
Age
Under 20
0%
20 to 29
29%
30 to 39
57%
40 to 49
7%
50 and over
7%
Prior education
No high school diploma/GED
0%
High school diploma/GED, but no college experience
67%
Some college experience, but no degree
33%
Certificate or AA
0%
BA or higher
0%