An official website of Washington State government
Computer User Support Specialists
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
What a computer user support specialist does
Become a computer user support specialist
If you enjoy doing these activities, you might make a good computer user support specialist
- Listening to others, not interrupting, and asking good questions.
- Reading work related information.
- Noticing a problem and figuring out the best way to solve it.
- Thinking about the pros and cons of different options and picking the best one.
- Figuring out how a system should work and how changes in the future will affect it.
Discover what you could earn in Washington
- Typical hourly rate is $39 per hour with a typical salary of $78,500 per year.
- Half of workers earn between $29 and $51 per hour.
- Half of workers earn an annual salary between $36,400 and $91,900 per year.
- 62% of individuals in this occupation have been employed in every quarter of the past year.
Part-time
- The typical hourly rate for part-time workers is $31 per hour with a typical salary of $35,600 per year.
- 24.0% of individuals in this occupation worked part-time during the past year.
Computer User Support Specialist job outlook
- There are 19,685 workers in this occupation in Washington.
- There are 3,474 openings per year in this occupation in Washington.
Multiple Jobs
- 1% of individuals in this occupation worked for more than one employer.
- 12% of individuals in this occupation held a position in another.