An official website of Washington State government
Telephone Operators
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
What a telephone operator does
Become a telephone operator
If you enjoy doing these activities, you might make a good telephone operator
- Listening to others, not interrupting, and asking good questions.
- Talking to others.
- Noticing a problem and figuring out the best way to solve it.
Discover what you could earn in Washington
- Typical hourly rate is $27 per hour with a typical salary of $47,100 per year.
- Half of workers earn between $20 and $29 per hour.
- Half of workers earn an annual salary between $7,200 and $45,000 per year.
- 46% of individuals in this occupation have been employed in every quarter of the past year.
Part-time
- The typical hourly rate for part-time workers is $23 per hour with a typical salary of $27,600 per year.
- 64.3% of individuals in this occupation worked part-time during the past year.
Telephone Operator job outlook
- There are 47 workers in this occupation in Washington.
- There are 2 openings per year in this occupation in Washington.
Multiple Jobs
- 23% of individuals in this occupation held a position in another.