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This program is designed for students who want to work in the technical support field offering service and support to microcomputer users within an organization. Support specialists help users install hardware and software on their computers and provide technical assistance. Students participate in work experience classes as part of this program. Effective communication skills and problem-solving abilities are important components of the program. Technical skills to be covered include microcomputer hardware and software, operation systems, application software, computer networks, organizational abilities, and professional development.
Certification/license obtained as part of training program
N/A
Certification/license test preparation provided
N/A
Employment performance results
Program type
Data Entry/Microcomputer Applications, General
Completion rate
43%
Employment rate
61%
Typical (median) hourly earnings
$20.53
Typical (median) annual earnings
$39,243.00
Top industries for graduates
Program type
Data Entry/Microcomputer Applications, General
Retail Trade
20%
Professional, Scientific, Technical Services
17%
Other Industries
14%
Manufacturing
13%
Education
13%
Careers for graduates
Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.
Average number of students who completed each year
16
Gender
Male
84%
Female
16%
Race
American Indian or Alaska Native
1%
Asian
5%
Black or African American
6%
Hispanic
7%
Native Hawaiian or Other Pacific Islander
0%
White
72%
Multi-racial
9%
Other
0%
Age
Under 20
11%
20 to 29
51%
30 to 39
25%
40 to 49
6%
50 and over
7%
Prior education
No high school diploma/GED
8%
High school diploma/GED, but no college experience
66%
Some college experience, but no degree
19%
Certificate or AA
6%
BA or higher
1%
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