This program is designed for students who want to work in the technical support field offering service and support to microcomputer users within an organization. Support specialists help users install hardware and software on their computers and provide technical assistance. Students participate in work experience classes as part of this program. Effective communication skills and problem-solving abilities are important components of the program. Technical skills to be covered include microcomputer hardware and software, operation systems, application software, computer networks, organizational abilities, and professional development.