This program is set up to meet the State of Washington Department of Health Medical Assistant-Phlebotomist Certification requirements. It also meets the needs for student to take the National Healthcare Association national certification exam. The course includes HIV/AIDS training, Basic Anatomy and Physiology, medical terminology, how to avoid pre-analytical errors, and how to be successful in collecting blood samples. You will learn how to collect blood samples using all of the tools currently being used in the laboratory industry. Students will collect blood samples from fellow students to help everyone in class to meet the objectives of the class. Students will learn how to process samples to get them ready for analysis. You will learn how to deal with age specific needs of patients, customer service, special collections, and non-blood samples.