The Medical Administrative Specialist Certificate prepares the student to enter industry as front office personnel in the medical field. This certificate emphasizes the applications of skills and abilities in order to perform in medical administrative office functions with some complexity through simulation learning. Job titles include: Patient Service Representative Medical Office Assistant Referral Coordinator Appointment/Surgery Scheduler Receptionist. Certificate Learning Outcomes: By the end of the course of study in the Medical Administrative Specialist Certificate students should be able to: 1. Perform the tasks and possess the skills needed to secure and maintain employment in Medical Administrative Specialist positions. 2. Possess and demonstrate knowledge, skills and abilities necessary for verbal and written communication with physicians, peers, other healthcare workers, patients and other non-healthcare workers. 3. Demonstrate professional work habits and behavior expected in a medical front office including confidentiality following all HIPAA guidelines, medical ethics, and a commitment to team work and diversity. 4. Demonstrate skills and abilities in application, problem-solving and critical thinking for medical administrative office functions.