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Individuals completing this selection of coursework will be effectively trained in front-line customer service operations, supervisory skills related to customer service, and management components of customer service. This certificate is designed for students interested in working in customer service operations, supervisory roles, or management in various areas of business including retail management, hospitality, international and global relations, and more. Credits earned during the tenure of this certificate can be used toward further degrees.
In-person Primary Location, Online, E-learning, or Distance Learning
Is this program offered on evenings and weekends?
Yes
Program details
3 Months
Length of training
Certificate
Award type
12
Credits
132
Clock Hours (Total)
Additional details
Award name
Certificate
Education Prerequisites
None
Prerequisite courses and other requirements
Talk with Program Manager
Is this program approved to train veterans?
Yes
Program languages
English
Certification/license obtained as part of training program
N/A
Certification/license test preparation provided
N/A
Employment performance results
Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.
Top industries for graduates
Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.
Careers for graduates
Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.
Statewide earnings and employment trends for related jobs
Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.
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