Hospitality & Tourism Customer Service

Highline College ETPL
Utilize the fundamental vocabulary and operating principles of the hospitality/tourism industry. Conduct themselves in accordance to professional ethics and values of the hospitality/tourism industry. Explain and employ principles of professionalism and best practices relevant to hospitality/tourism industry. Communicate effectively through listening, speaking and writing to diverse audiences in the hospitality/tourism industry. Identify suitable employment opportunities by matching personal and professional interests and abilities with positions within the hospitality/tourism profession. Explain the importance of professionals in the hospitality/tourism industry keeping current with news and emerging trends through conference/tradeshows, professional literature, electronic sources, etc.

Financial information

Total tuition

$1,403.49

Total required fees

$200.00

Books and supplies

$200.00

Locations

Des Moines

Instructional methods

Online, E-learning, or Distance Learning

Is this program offered on evenings and weekends?

Yes

Program details

3 Months

Length of training

Certificate

Award type

11

Credits

110

Clock Hours (Total)

Additional details

Award name

Certificate

Education Prerequisites

No Selection

Prerequisite courses and other requirements

Talk with Program Manager

Is this program approved to train veterans?

Yes

Program languages

English

Certification/license obtained as part of training program

Certification/license test preparation provided

Employment performance results

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Top industries for graduates

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Student characteristics

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.