The course introduces students to the duties and management of an office assistant including computer operation, customer service and clerical filing. This position functions as the companys focal point for the customer information inquires in an office work environment. Office and Customer Service Skills Taught: Customer Services and Telephone Etiquette; Management and Organizational Skills; Charting and Reports; Meeting Presentation; Customer complaints and issues; Microsoft Office Application (Word, Excel, Power Point, and Outlook), internet access and email account terminology; Inventory Control; Basic Business Math and Problem Solving; Information and Terminology; Creating spreadsheets; Purchase Orders and Invoices; Data Entry; Maintaining Customer Accounts; Profit and Expense Reports; Financial Budgeting and Billing; Filing Procedures; Ten Key entry; use of office equipment such as fax machine and network printing.
Financial information
Total tuition
$14,400.00
Total required fees
$0.00
Books and supplies
$0.00
Locations
Renton
Instructional methods
In-person Primary Location
Is this program offered on evenings and weekends?
No
Additional details
Award name
Certificate
Education Prerequisites
No Selection
Prerequisite courses and other requirements
N/A
Is this program approved to train veterans?
No
Program languages
English
Certification/license obtained as part of training program
N/A
Certification/license test preparation provided
N/A
Employment performance results
Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.
Top industries for graduates
Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.
Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.
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