• Get Help

Search

Career Bridge Logo
Home Learn Tacoma Community College
Customer Service
Tacoma Community College

Customer Service

Tacoma Community College ETPL
Prepares students to deliver consistently superior customer service, both internally and externally.
Visit the program website Mary Jane Oberhofer (253) 566-5253 moberhofer@tacomacc.edu

Financial information

Total tuition

$1,583.52

Total required fees

$165.00

Books and supplies

$300.00

Locations

Tacoma, Online

Instructional methods

Online, E-learning, or Distance Learning

Program details

3 Months

Length of training

Certificate

Award type

12

Credits

N/A

Clock Hours

Additional details

Award name

Certificate

Education Prerequisites

No Selection

Prerequisite courses and other requirements

Application and admittance to TCC, assessment above or completion of ENGL 95, READ 95, MATH 75, and knowledge of CU 100 and HD 101.

Program languages

English

Certification/license obtained as part of training program

N/A

Certification/license test preparation provided

N/A

Employment performance results

Program type

Retailing and Retail Operations

Completion rate

97%

Employment rate

68%

Typical (median) hourly earnings

$23.65

Typical (median) annual earnings

$38,070.00
View statewide earnings and employment trends for related jobs ›

Top industries for graduates

Program type

Retailing and Retail Operations

Accommodation and Food Services

20%

Other Industries

16%

Healthcare and Social Services

14%

Administrative Support

12%

Education

10%

Student characteristics

Enrollment
Number of students completing the program
77
Completion rate
97%
Average number of students who completed each year
26
Gender
Male
26%
Female
74%
Race
American Indian or Alaska Native
0%
Asian
7%
Black or African American
23%
Hispanic
8%
Native Hawaiian or Other Pacific Islander
0%
White
51%
Multi-racial
12%
Other
0%
Age
Under 20
3%
20 to 29
30%
30 to 39
29%
40 to 49
22%
50 and over
16%
Prior education
No high school diploma/GED
4%
High school diploma/GED, but no college experience
61%
Some college experience, but no degree
33%
Certificate or AA
2%
BA or higher
0%