The Clerical Assistant program is a two quarter program where students learn general office skills needed for entry-level office positions. Students may select one of three tracks in the second quarter. The first track will offer an introduction to the medical clerical assistant office, the second track an introduction to the legal clerical assistant office, and the third track an introduction to the administrative clerical assistant office. Students develop effective written communication, oral communication, customer service, keyboarding, document formatting, office procedures, telephone, scheduling and calendaring, and job preparation skills. In addition, students who select the medical clerical assistant track will understand basic medical terminology; students who select the legal clerical assistant track will understand basic legal terminology; and students who select the administrative clerical assistant track will have additional grammar, editing, and proofreading experience.