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Front Office Professional
Spokane Community College

Front Office Professional

Spokane Community College ETPL
The front office professional program prepares students for entry-level positions. Students completing this program are prepared to greet callers, make and receive telephone calls in a professional way, format correspondence and reports, and perform a variety of duties depending on the office situation.
Visit the program website Counseling (509) 533-8400

Financial information

Total tuition

$4,772.00

Total required fees

$345.00

Books and supplies

$339.00

Locations

Spokane Community College, Online, SCC Colville, SCC Newport, SCC Inchelium, SCC Republic

Instructional methods

In-Person Variable Sites, Online, E-learning, or Distance Learning

Program details

9 Months

Length of training

Certificate

Award type

45

Credits

N/A

Clock Hours

Additional details

Award name

Certificate

Prerequisites

No Selection

Prerequisite courses

No

Other prerequisites

N/A

Program languages

English

Certification/license obtained as part of training program

N/A

Certification/license test preparation provided

N/A

Employment performance results

Program type

Receptionist

Completion rate

89%

Employment rate

70%

Typical (median) hourly earnings

$18.12

Typical (median) annual earnings

$33,964.00
View statewide earnings and employment trends for related jobs ›

Top industries for graduates

Program type

Receptionist

Healthcare and Social Services

26%

Other Industries

26%

Education

15%

Retail Trade

11%

Professional, Scientific, Technical Services

11%

Student characteristics

Enrollment
Number of students completing the program
41
Completion rate
89%
Average number of students who completed each year
14
Gender
Male
13%
Female
87%
Race
American Indian or Alaska Native
5%
Asian
0%
Black or African American
0%
Hispanic
7%
Native Hawaiian or Other Pacific Islander
0%
White
86%
Multi-racial
2%
Other
0%
Age
Under 20
2%
20 to 29
30%
30 to 39
20%
40 to 49
24%
50 and over
24%
Prior education
No high school diploma/GED
0%
High school diploma/GED, but no college experience
88%
Some college experience, but no degree
12%
Certificate or AA
0%
BA or higher
0%