Front Office Professional

Spokane Community College ETPL
The front office professional program prepares students for entry-level positions. Students completing this program are prepared to greet callers, make and receive telephone calls in a professional way, format correspondence and reports, and perform a variety of duties depending on the office situation. This certificate also includes our Administrative Clerical Assistant certificate. Students will earn both upon completion of this 3 quarter certificate.

Financial information

Total tuition

$4,935.00

Total required fees

$345.00

Books and supplies

$1,209.00

Locations

Spokane, Online

Instructional methods

In-Person Variable Sites, Online, E-learning, or Distance Learning

Is this program offered on evenings and weekends?

No

Program details

9 Months

Length of training

Certificate

Award type

45

Credits

N/A

Clock Hours

Additional details

Award name

Certificate

Education Prerequisites

None

Prerequisite courses and other requirements

N/A

Is this program approved to train veterans?

Yes

Program languages

English

Certification/license obtained as part of training program

N/A

Certification/license test preparation provided

N/A

Employment performance results

Program type

Receptionist

Completion rate

89%

Employment rate

70%

Typical (median) hourly earnings

$18

Typical (median) annual earnings

$34,000

Top industries for graduates

Program type

Receptionist

Healthcare and Social Services

26%

Other Industries

26%

Education

15%

Retail Trade

11%

Professional, Scientific, Technical Services

11%

Careers for graduates

Data is unavailable for one of several reasons: In some cases, the institution has not provided the Workforce Board with data to independently evaluate program performance. We encourage all schools to provide this data on an annual basis. In other cases, the program joined Career Bridge recently and student data has not been reported yet. In other cases, the program is too small or too new to provide reliable results.

Student characteristics

Enrollment
Number of students completing the program
41
Completion rate
89%
Average number of students who completed each year
14
Gender
Male
13%
Female
87%
Race
American Indian or Alaska Native
5%
Asian
0%
Black or African American
0%
Hispanic
7%
Native Hawaiian or Other Pacific Islander
0%
White
86%
Multi-racial
2%
Other
0%
Age
Under 20
2%
20 to 29
30%
30 to 39
20%
40 to 49
24%
50 and over
24%
Prior education
No high school diploma/GED
0%
High school diploma/GED, but no college experience
88%
Some college experience, but no degree
12%
Certificate or AA
0%
BA or higher
0%