Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence. 

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Employment Outlook	Growth Rate 0.6% Openings Per Year 4
Wages	Median Hourly $22 per hour Average Annual $46,530 per year
Education Needed	These occupations usually require a high school diploma.
Education Available in Washington	General Office Occupations and Clerical Services
Related Occupations	Bill and Account Collectors Bookkeeping, Accounting, and Auditing Clerks Cargo and Freight Agents Credit Authorizers, Checkers, and Clerks Customer Service Representatives Executive Secretaries and Executive Administrative Assistants Insurance Claims and Policy Processing Clerks Interviewers, Except Eligibility and Loan Office Clerks, General Payroll and Timekeeping Clerks